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Payment Methods

We accept major Credit Cards - Visa, Master Card, Discover and AMEX. Payments by Cash, Manager's Cheque, Bank Draft or Bank Transfer is also accepted.

Order Minimums

For local orders - J$100.00
For Overseas Order - US$100.00

International Orders

Packmart sends shipments internationally. Wire transfer payments are preferred for any order over $500.00 shipping outside of Jamaica, and this payment type will help speed international shipments. Additional customs fees or import duties may be applied to shipments sent outside of Jamaica. These fees are typically assessed once the shipment reaches its destination, and will vary from country to country. Packmart has no jurisdiction over customs fees, and will not issue credit for customs fees levied by local governments on Packmart's shipments. Payment of these charges is the responsibility of the order recipient. Contact your local customs office for further details. Note that if delays occur during customs processing, delivery may take longer than the estimated time estimates or the date given on any shipment confirmation emails. No delivery dates will be guaranteed for shipments held up during the customs process.

Prices

Prices are F.O.B. Kingston, Jamaica as listed in our Online catalog and are subjected to change without notice due to volatile exchange rates and/or typing errors. We will do our best to advise you of any changes.

Large Quantity Discounts

Discounts are available to OEM's and large volume end users. Please E-mail us your quotation request including the item number and Quantity required. If you qualify, we will customize a quote for you.

Customer Service

Our office hours are from Monday - Friday, 8am - 4:30pm (Local time)

Contact details are as follows:
Tel: 876-908-3835, 929-1277, 926-8287
Fax: 876-908-3848
Email: info@packmartja.com, multigraphics@packmartja.com

If you require delivery information or an order adjustment call at the abovementioned numbers.

Fraud Protection

Packmart takes fraud very seriously. Fraudulent orders hurt both cardholders and Packmart, and impair Packmart's ability to provide quality service and competitive pricing for customers. In an effort to reduce the amount of fraudulent orders processed, Packmart takes certain steps to limit the amount of fraudulent orders processed. These steps include, but are not limited to, recording the IP address for every computer that places an order, and manually checking all orders before shipment.

Warranty and Safety Information

All items sold on our Web pages or in our catalog accurately reflect their current standards and specifications. However, each item depicted or described herein is not necessarily suitable for every kind of use, therefore, UNLESS OTHERWISE STATED IN THE WRITING, SELLER MAKES NO WARRANTY THAT THE GOODS DEPICTED OR DESCRIBED HEREIN ARE FIT FOR ANY PARTICULAR PURPOSE. All other warranties, whether expressed or implied, including any warranty of merchantability and fitness for a particular use, are expressly disclaimed. You should always TEST your product in the container you've selected prior to use.

RETURNS

If for any reason you are not satisfied, simply call within 45 days for an exchange, refund or merchandise credit. Credit is not issued for freight charges or customs fees. No material will be accepted for return without an authorization number (RMA).

Return Policy for Machines, Tools, and Equipment.

Details will be posted shortly